Template. Replace every [bracketed] item and have a lawyer review before you rely on it. This is a starting point, not legal advice.
Terms of Service
Last updated: [date]
These terms govern use of the [Company Name] ordering service (the "Service") by golf courses and clubs ("Customer", "you") and by their members and guests who place orders.
1. The Service
The Service lets a Customer publish a food and drink menu reachable by QR code, receive orders on a kitchen screen, record charges against member accounts, and export those charges for billing. The Service does not itself collect payment from members unless the Customer enables card payments on a plan that includes them.
2. Accounts and access
You are responsible for everyone who uses your course's admin page, kitchen screen, PINs and passwords. Keep them confidential and tell us immediately about any unauthorized use.
3. Subscriptions, trials and fees
Plans are billed monthly or annually in advance at the prices shown at signup. A free trial lasts [30] days; if you do not choose a plan before it ends, ordering is turned off but your data is kept for [90] days. Annual plans are non-refundable after the first 30 days. You may pause a subscription for a reduced monthly fee; while paused, ordering and the kitchen screen are unavailable. You may cancel at any time; cancellation takes effect at the end of the current billing period. A one-time setup fee may apply as shown at signup.
4. Member charges and billing accuracy
The Service records what members order. The Customer is solely responsible for posting charges to member accounts, for taxes, gratuities and disputes with members, and for reviewing each daily batch before posting it. We do not guarantee that every order is collected or paid for.
5. Text messages
If the Customer enables text alerts, members choose whether to receive them, and the Customer is responsible for using the feature in line with our text messaging policy and applicable law, including the TCPA.
6. Acceptable use
Do not use the Service to send unsolicited messages, to collect data you are not entitled to, or in any way that breaks the law or interferes with the Service.
7. Data
Your menu, orders, staff and settings are yours. We host them for you and process them only to run the Service, as described in our privacy policy. You can export orders at any time. On cancellation we delete your data after [90] days unless the law requires otherwise.
8. Availability and support
We aim for the Service to be available at all times but do not guarantee uninterrupted service. Planned maintenance is announced on the status page. Support is by email at [support email] with a target first response within one business day.
9. Warranty disclaimer and limitation of liability
The Service is provided "as is". To the fullest extent permitted by law, [Company Name] disclaims all warranties, and our total liability for any claim relating to the Service is limited to the fees you paid us in the twelve months before the claim. We are not liable for lost revenue, lost orders, or indirect or consequential damages.
10. Changes
We may update these terms with at least 30 days' notice by email or in the admin page. Continuing to use the Service after that is acceptance.
11. Governing law
These terms are governed by the laws of the State of [California]. Disputes will be resolved in the courts of [county], [state].
Contact
[Company Name, LLC], [address], [support email]